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Alpha & Omega Coaching & Consultancy
KvK: 85150894
VAT (BTW): NL004057327B71
Email: info@alpha-omega-coaching.space

Effective Date: 17 June 2026

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1. Introduction

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At Alpha & Omega Coaching & Consultancy, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book our services, complete assessments, subscribe to communications, or otherwise interact with us.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy legislation.

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2. Who We Are

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Alpha & Omega Coaching & Consultancy provides coaching, consultancy, leadership development, wellbeing support, training, assessments, and related services to individuals and organizations.

For the purposes of data protection legislation, Alpha & Omega Coaching & Consultancy is the data controller responsible for your personal data.

Contact Details:

Alpha & Omega Coaching & Consultancy
Email: info@alpha-omega-coaching.space
KvK: 85150894
VAT (BTW): NL004057327B71

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3. Information We Collect

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We may collect and process the following categories of personal information:

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Identity Information

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• Full name

• Company or organization name

• Job title

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Contact Information

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• Email address

• Telephone number

• Address (where applicable)

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Booking and Payment Information

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• Appointment details

• Invoices and payment confirmations

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Please note: Payment card details are processed securely through Wix and authorized payment providers. We do not store complete payment card information.

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Coaching and Assessment Information

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• Information voluntarily shared during coaching sessions

• Development goals

• Assessment results

• Training participation records

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Technical Information

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and analytics information

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4. How We Use Your Information

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We use your personal information to:

• Deliver coaching and consultancy services

• Manage bookings and appointments

• Process payments and invoices

• Provide assessments and reports

• Respond to enquiries

• Improve our services

• Meet legal and regulatory obligations

• Send newsletters or updates where consent has been given

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5. Legal Basis for Processing

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We process personal data based on one or more of the following legal grounds:

• Performance of a contract

• Your consent

• Compliance with legal obligations

• Legitimate business interests

Where consent is required, you may withdraw it at any time.

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6. Confidentiality

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Confidentiality is a cornerstone of our coaching practice.

Information shared during coaching sessions will be treated as confidential and will not be disclosed without your consent unless:

• Disclosure is required by law;

• There is a serious risk of harm to yourself or others;

• A legal or regulatory obligation requires disclosure.

For organizational coaching engagements, confidentiality arrangements may be clarified separately.

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7. Cookies and Website Analytics

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Our website may use cookies and similar technologies to:

• Ensure website functionality

• Improve user experience

• Analyze website traffic

• Support website security

You may manage cookie settings through your browser preferences.

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8. Sharing Your Information

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We do not sell or rent your personal data.

Your information may be shared with trusted service providers where necessary for business operations, including:

• Wix website services

• Payment processors

• Scheduling systems

• Professional advisers

• Legal or regulatory authorities where required by law

All service providers are expected to handle your data securely and lawfully.

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9. Data Retention

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We retain personal data only for as long as necessary to:

• Deliver services

• Fulfil contractual obligations

• Meet legal and tax requirements

• Resolve disputes

• Maintain business records

When personal data is no longer required, it will be securely deleted or anonymized.

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10. Your Rights Under GDPR

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Under GDPR, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to processing

• Withdraw consent

• Request data portability

To exercise these rights, please contact:

info@alpha-omega-coaching.space

We will respond within the timeframes required by law.

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11. Data Security

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We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, disclosure, or alteration.

While we strive to safeguard your information, no online transmission or storage system can be guaranteed to be completely secure.

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12. Third-Party Links

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Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.

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13. Changes to This Privacy Policy

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We reserve the right to update this Privacy Policy from time to time.

Any changes will be posted on this page and become effective immediately upon publication.

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14. Contact Information

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If you have questions about this Privacy Policy or how your personal data is handled, please contact:

Alpha & Omega Coaching & Consultancy
Email: info@alpha-omega-coaching.space
KvK: 85150894
VAT (BTW): NL004057327B71

If you believe your data has been processed unlawfully, you also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).